Claims Reporting | CRC Specialty

CRC Specialty 
claims reporting.

CRC Specialty is committed to supporting you through any claims or policy servicing needs caused by extreme weather events. Whether you need a copy of your policy or help connecting with the right claims contact, the CRC Specialty team is here to provide excellent service to your insureds.

THE MOST EFFECTIVE WAY TO REPORT A CLAIM IS DIRECTLY TO THE CARRIER IN ACCORDANCE WITH THE PROVISIONS OF THE POLICY. A LIST OF REPORTING CONTACTS FOR MAJOR CARRIERS ARE AVAILABLE BELOW.

Partnering through extreme weather!
  • Claims reporting procedures are detailed in the policy and, for your convenience, a list of common claims reporting contacts for major carriers can be found below. However, contact information is subject to change. Please consult your policy, broker or underwriter for more information or if you need assistance reporting a claim. The brokers and underwriters at CRC Specialty are committed to providing you excellent service, not only when placing insurance, but also throughout the claims process. Reach out to your contact below. 
Company Notes Email Telephone
Ace/Chubb   aceclaimsfirstnotice@chubb.com (800) 433-0385
Admiral   admclaims@admiralins.com (856) 429-9200
AIG (Lexington) Arch/Eng lexingtonaeclaims@aig.com 877-873-9972
AIG (Lexington) EPL LexEPLClaims@aig.com 877-873-9972
AIG (Lexington) Healthcare HealthcareFNOL@aig.com 877-873-9972
AIG (Lexington)   NEWLOSS-USProperty&Energy@aig.com 877-873-9972
AIG (Lexington)   Lexingtoncommercialproperty@aig.com  
AIG (Lexington) Primary Lexprimaryfnol@aig.com 877-873-9972
AIG (Lexington)  XS LexingtonExcessFNOL@aig.com 877-873-9972
Amrisc   claims@amrisc.com (252) 247-8760
AmWins (THB)   THBWP_D&Fclaims@thbgroup.com 01144-870756-9318
Arch   claims@archinsurance.com (877) 688-2724
Argo   Kevin.hutcheon@argo-global.com  
Ariel   claims-asim@arielspecialty.com  (866) 282-5246
Arrowhead / ICW   propertyclaims@icwgroup.com (877) 442-6996
Aspen   casualty.claims@aspen-insurance.com  (617) 532-7369
Aspen   Property.claims@aspen-insurance.com  
AWAC Primary and XS AWACUS.GeneralCasualtyClaims@awac.com 857-288-6000
AWAC   Noticeofloss@awac.com 857-288-6000
AWAC   nol@choosebroadspire.com 888-778-5951
Axis   usclaimnoticeatl@axiscapital.com (678) 746-9000
Ategrity Specialty   claims@ategrity.com (678) 746-9000
Beazley   propertyclaims@beazley.com (617) 239-2600
Besso   Karen.dawson@besso.co.uk 01144-207480-1000
Canal Group   claims.email@canal-ins.com 800-452-6911
Cap Specialty   claims@capspecialty.com (800) 245-3333
Catalytic   claims@catalyticrisk.com (800) 208-1806
Colony   CommercialClaimsMail@argogroupus.com (800) 456-8458
Crum & Forster   claimsfax@cfins.com (888) 890-1500
Dual   dcross@dualcommercial.com (973) 631-7575
Ed Broking   graham.franklin@edbroking.com 01144-207816-5573
Endurance/Sompo   insuranceclaims@sompo-intl.com (877) 676-7575
Everest   everestnationalnjclaim@everestre.com (908) 604-3000
Fireman’s Fund   cifnol@ffic.com (800) 870-8857
Freberg Environmental   feiclaims@berkleycustom.com 855-597-7616
Gemini Transportation   gtuclaims@geminiunderwriters.com (617) 310-8200
General Star   gstarpropertyclaims@generalstar.com  (800) 624-5237
General Star   gstarclaims@generalstar.com  
Global Indemnity   claims@global-indemnity.com (610) 664-1500
Great American   pimclaims@gaic.com (property) (800) 584-0835
Great American   generic.claims@gamcustom.com  
Guide One Mutual   Please refer to the policy for claim reporting instructions.  
Hallmark Select   claims@hallselect.com (972) 528-6960
Hallmark Specialty   claims@hallmarkgrp.com (800) 426-5119
Hallmark Specialty UW’s   claims@hallmarksu.com (800) 677-5170
Hiscox Arch/Eng a&eclaims@hiscox.com  646-452-2353
Hiscox D&O/Mgmt Liab d&oclaims@hiscox.com 646-452-2353
Hiscox Healthcare healthcareclaims@hiscox.com 646-452-2353
Hiscox Misc E&O/Allied Health hiscoxclaims@hiscox.com 646-452-2353
Hiscox Tech/Media/Comm. Tmtclaims@hiscox.com 646-452-2353
IAT RE   claims@iatspecialty.com 800-233-1880
ICAT   faxfnol@boulderclaims.com (866) 789-4228
IFG/Burlington   claimnotice@ifgcompanies.com (336) 586-2500
Ironshore   usclaims@ironshore.com (860) 408-7828
James River   CoreClaims@JamesRiverIns.com (804) 289-2700
JLT Re (Broker Mark Oliver)   jhill@englemartin.com  
Kinsale   newclaimnotices@kinsaleins.com (804) 289-1300
Liberty International   US.Claims@LibertyIU.com (212) 208-4100
Markel   newclaims@markelcorp.com (800) 362-7535
Miller Ins. Services   murray.edward@miller-insurance.com 01144-207488-2345
Munich Re Specialty   mrsi-fnol.munichre.com
National Fire & Marine   claims@nationalindemnity.com (800) 356-5750
Nationwide (Scottsdale)   ESSReportaloss@nationwide.com 800-423-7675 option 2
Nautilus   nicclaims@nautilus-ins.com 800-358-5178
Navigators   newloss@navg.com (914) 934-2355
Northland   nccc@northlandins.com (800) 328-5972
One Beacon   Obpiclaims@onebeacon.com 781-332-7000
OneBeacon   commercialloss@onebeacon.com (877) 248-3455
Protective   claims@protectiveinsurance.com 317-636-9800
Protective Prefix ILA plclaims@baldwinandlyons.com 800-494-6586
R.K. Harrison   Ben.taylor@rkhspecialty.com 01144-203435-6340
Republic Group All Lines Dallas.claims@republicgroup.com 800-344-2275
Risk Theory Dealers Open Lot DOLClaims@appliedclaims.com 844-410-9201
Risk Theory Franchised Dealer Garage Garageclaims@appliedclaims.com 800-774-2755
Risk Theory Auto Service & Repair Garage ASRclaims@appliedclaims.com 888-321-0714
RLI/Mt. Hawley   new.claim@rlicorp.com (800) 444-0406
Rockhill   rhnewpropertyclaims@rhkc.com (816) 412-1800
RSUI   reportclaims@rsui.com (404) 231-2366
Starr Int’l. Primary claimsadmin@starrcompanies.com 404-946-1400
Starr Int’l. XS starrindemnityxsclaimreports@cvstarr.com 404-946-1400
Starr Int’l. Surplus Lines StarrPoolClaims@starrcompanies.com 404-946-1400
Starr Int’l. Professional StarrFLPLClaims@starrcompanies.com 404-946-1400
Sunderland Ins.   holly@sunderlandins.com 925-942-4020
Swiss Re / First Specialty   esproperty_claims@swissre.com  (800) 255-6931
Swiss Re / First Specialty   Es_irclaims@swissre.com (GL)  
Tokio Marine (HCC Global)   Networknewloss@networkadjusters.com 800-486-2524
Tokio Marine (HCC Global) DFP/D&O usclaims@hccglobal.com 860-674-1900
TOPA claims@topa-ins.com
Travelers Bond/Financial bfpclaims@travelers.com 860-842-8496
Travelers D&O/EPLI bfpclaims@travelers.com 860-842-8496
Travelers   BSICLAIMS@TRAVELERS.COM 860-277-0173
Validus Hold. (Western World)   reportaclaim@westernworld.com 201-847-8600
Vela/Gemini   claims@vela-ins.com (402) 492-8352
Venture Underwriters   ereport@natlclaim.com 678-832-2144
WKF&C   claimsfirstreport@wkfc.com (631) 756-3000
XL Catlin   napropcasclaimnewnotices@xlgroup.com (800) 688-1840
Zurich   USZ_CareCenter@zurichna.com or
https://webclaims.zurichna.com/#/claims 		(800) 987-3373
Company Email Telephone
Aegis General Insurance Agency ClaimsQ@AegisFirst.com (800) 233-2160 ext. 6552
(Fax) (717) 657-0340
AIG Online Claims Form (800) 931-9546
American Coastal Insurance Claims@AmRisc.com (252) 247-8760
American Empire aeslic.claims@gaig.com (513) 369-3000
American Reliable Insurance Company/ United National Insurance Company claims.first.notice@americanreliable.com
Supporting Documentation: claims.department@americanreliable.com 		(800) 245-1505
AmRisc Claims@AmRisc.com (877) 284-4900
Arch Claims@ArchInsurance.com (877) 688-2724
Ariel Claims-ASIM@arielspecialty.com
Kevin.hutcheon@argo-global.com 		(866) 282-5246
Arrowhead/ICW propertyclaims@icwgroup.com (877) 442-6996
ACE/Chubb aceclaimsfirstnotice@chubb.com
ChubbClaimsFirstNotice@chubb.com 		(800) 433-0385
New Claims - (800) 433-0385 (Option 3)
Property/Casualty Inquiries - (800) 252-4670
Aspen Insurance property.claims@aspenspecialty.com (617) 532-7300
Fax: (617) 532-7342
Assurant Flood Solutions/ American Bankers Insurance Company of Florida (National Flood Insurance Program/NFIP) reportfloodclaim@assurant.com or www.myflood.com (800) 423-4403 (Option #3)
Ategrity newloss@ategrity.com
Beazley Commercial Properties propertyclaims@beazley.com (617) 239-2600
Beazley Homeowners Central@Synergyadjusting.com (800) 994-9719
Blackboard Insurance Co/Attune 8202ATUN@YORKRSG.COM (866) 393-8104
Blue Spruce Underwriters claims@coniferinsurance.com (248) 262-5102
24hr Reporting: (800) 459-1690
Burlington Insurnace claimnotice@ifgcompanies.com (877) 434-2667
Cannasure Crissie Daugherty: cdaugherty@cannasure.com (800) 420-5757
Canopius CUS.claims@sompocanopius.com (630) 994-5560
Capitol Indemnity Corporation pcclaims@CapSpecialty.com (800) 475-4450 (Selection #3)
Catalytic claims@catalyticrisk.com (800) 208-1806
Chaucer Insurance Company (CIC) Chaucerclaims@crcgroup.com (866) 816-6594
Colony CommercialClaimsMail@argogroupus.com (800) 456-8458
Convex Insurance UK Limited Convexclaims@crcgroup.com (866) 816-6594
Core Specialty/Starstone Claims@corespecialty.com
Covington/RSUI ReportClaims@rsui.com (404) 231-2366
Crum & Forster claims@senecainsurance.com (212) 344-3000
Fax: (212) 422-7541
Dual dcross@dualcommercial.com (973) 631-7575
Dual Commercial Dual@pibadjusters.com (407) 880-1100
Endurance/Sompo insuranceclaims@sompo-intl.com (877) 676-7575
Evanston Insurance newHarveyclaims@markelcorp.com
newIrmaclaims@markelcorp.com newclaims@markelcorp.com 		(800) 362-7535
Everest EverestNationalNJclaim@everestre.com (908) 604-3000
Floodwatch claims@insurmark.com (800) 833-5912
General Star GStarPropertyClaims@GeneralStar.com (800) 624-5237
Global Indemnity claims@global-indemnity.com (610) 664-1500
(800) 788-4780 (24 hour reporting)
Great American PIMClaims@gaic.com (800) 584-0835
Great Lakes gliseclaims@crcgroup.com (866) 816-6594
Hallmark Select claims@hallselect.com (972) 528-6960
Hallmark Specialty hclaims@hallmarkgrp.com (210) 949-9100
Hallmark Specialty UW’s claims@hallmarksu.com (800) 677-5170
Hudson Insurance Group Hudson_Claims@hudsoninsgroup.com (866) 546-3981
Independent Specialty Ins Com/Velocity Smallbusiness.claims@velocityrisk.com (844) 878-2567
ICAT newclaims@icat.com (866) 789-4228
Ironshore USClaims@ironshore.com (860) 408-7828
Ironshore (High Value Homes) ironshoreho@raphaelandassociates.com (800) 466-9165
JLT Re
Engle Martin (Jim Hill)
Broker: Mark Oliver 		JHill@englemartin.com
Caroline.Bell@jltre.com
Lexington/AIG Online Claims Form (800) 931-9546
Lexington Insurance
- Homeowners and Condo Unit Owners 		LexORGFNOL@aig.com (800) 931-9546
Liberty Int’l EandSClaims@LibertyIU.com (212) 208-4100
Lloyds Lloydsclaims@crcgroup.com or
Click here to report a Lloyds of London claim. 		(866) 816-6594
Markel newHarveyclaims@markelcorp.com
newIrmaclaims@markelcorp.com
newclaims@markelcorp.com 		(800) 362-7535
Millennial Specialty Insurance, LLC (MSI) File a Claim Online (985) 273-0991
Mount Vernon Insurance https://ezpay.usli.com/Policy/ReportClaim/ (888) 523-5545
Nationwide E&S essreportaloss@nationwide.com (first notice)
essreportaloss@nationwide.com (supporting documentation for existing claims) 		(800) 423-7675
Nautilus nicclaims@nautilus-ins.com (800) 358-5178
Palomar ESClaims@plmr.com (866) 391-9675
RLI new.claim@rlicorp.com (800) 444-0406
Rockhill rhnewpropertyclaims@rhkc.com (816) 412-1800
RSUI ReportClaims@rsui.com (404) 231-2366
Safehold YorkClaimsIntake@yorksg.com (866) 391-9675
Scottsdale essreportaloss@nationwide.com (first notice)
essreportaloss@nationwide.com (supporting documentation for existing claims) 		(800) 423-7675
Standard Casualty Company (800) 522-0146
XL Catlin napropcasclaimnewnotices@xlgroup.com (800) 688-1840
US Plate Glass (877)742-8837
USLI https://ezpay.usli.com/Policy/ReportClaim/
newlosses@usli.com 		(888) 523-5545
Velocity claimdocuments@velocityrisk.com
Small Commercial: smallbusiness.claims@velocityrisk.com 		(844) VRU-CLMS
Westchester Insurance Company ChubbClaimsFirstNotice@Chubb.com (215) 640-5041 (fax)
Western World reportaclaim@westernworld.com (201) 847-8600
WKF&C ClaimsFirstReport@wkfc.Com (631) 756-3000
WNC floodclaims@preciseadjustments.com (800) 627-7601

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